Project Stakeholder Management Inputs, Tools and Techniques, and Outputs
by Project Management Process Group
1. Identify Stakeholders
Inputs | Tools and techniques | Outputs |
---|
- Project charter
- Business documents
- Business case
- Benefits management plan
- Project management plan
- Communications management plan
- Stakeholder engagement plan
- Project documents
- Change log
- Issue log
- Requirements documentation
- Agreements
- Enterprise environmental factors
- Organizational process assets
| - Expert judgment
- Data gathering
- Questionnaires and surveys
- Brainstorming
- Data analysis
- Stakeholder analysis
- Document analysis
- Data representation
- Stakeholder mapping/representation
- Meetings
| - Stakeholder register
- Change requests
- Project management plan updates
- Requirements management plan
- Communications management plan
- Risk management plan
- Stakeholder engagement plan
- Project documents updates
- Assumption log
- Issue log
- Risk register
|
Source: PMBOK® Guide, 6th ed., Chapter 13, section 13.1, p. 507.
2. Plan Stakeholder Engagement
Inputs | Tools and techniques | Outputs |
---|
- Project charter
- Project management plan
- Resource management plan
- Communications management plan
- Risk management plan
- Project documents
- Assumption log
- Change log
- Issue log
- Project schedule
- Risk register
- Stakeholder register
- Agreements
- Enterprise environmental factors
- Organizational process assets
| - Expert judgment
- Data gathering
- Data analysis
- Assumption and constraint analysis
- Root cause analysis
- Decision making
- Data representation
- Mind mapping
- Stakeholder engagement assessment matrix
- Meetings
| - Stakeholder engagement plan
|
Source: PMBOK® Guide, 6th ed., Chapter 13, section 13.2, p. 516.
3. Manage Stakeholder Engagement
Inputs | Tools and techniques | Outputs |
---|
- Project management plan
- Communications management plan
- Risk management plan
- Stakeholder engagement plan
- Change management plan
- Project documents
- Change log
- Issue log
- Lessons learned register
- Stakeholder register
- Enterprise environmental factors
- Organizational process assets
| - Expert judgment
- Communication skills
- Interpersonal and team skills
- Conflict management
- Cultural awareness
- Negotiation
- Observation/conversation
- Political awareness
- Ground rules
- Meetings
| - Change requests
- Project management plan updates
- Communications management plan
- Stakeholder engagement plan
- Project documents updates
- Change log
- Issue log
- Lessons learned register
- Stakeholder register
|
Source: PMBOK® Guide, 6th ed., Chapter 13, section 13.3, p. 523.
4. Monitor Stakeholder Engagement
Inputs | Tools and techniques | Outputs |
---|
- Project management plan
- Resource management plan
- Communications management plan
- Stakeholder engagement plan
- Project documents
- Issue log
- Lessons learned register
- Project communications
- Risk register
- Stakeholder register
- Work performance data
- Enterprise environmental factors
- Organizational process assets
| - Data analysis
- Alternatives analysis
- Root cause analysis
- Stakeholder analysis
- Decision making
- Multicriteria decision analysis
- Voting
- Data representation
- Stakeholder engagement assessment matrix
- Communication skills
- Interpersonal and team skills
- Active listening
- Cultural awareness
- Leadership
- Networking
- Political awareness
- Meetings
| - Work performance information
- Change requests
- Project management plan updates
- Resource management plan
- Communications management plan
- Stakeholder engagement plan
- Project documents updates
- Issue log
- Lessons learned register
- Risk register
- Stakeholder register
|
Source: PMBOK® Guide, 6th ed., Chapter 13, section 13.4, p. 560.
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