PMP Certification: Project Communications Management Whats, Whens, and Whys (based on PMBOK® Guide, 6th Edition)


Project Scope Management Whats, Whens, and Whys

by Project Management Process Group

1. Project Communications Management


  • WHAT Plan Communications Management Is. Plan Communications Management implies developing a plan that ensures the individual stakeholders have the information they need, at the right time, with the right method, and in the right format.
  • WHY Plan Communications Management Is Important. Lack of communication and poor communication may cause a project to fail. To prevent this scenario, a project manager needs to define how everybody will receive the right message at the right time.
  • WHEN Plan Communications Management Is Executed. A project manager executes the Plan Communications Management process early in the project, after the Identify Stakeholders process has been completed.
pmp 2018 project communications management whats whens whys pmbok guide 6th edition tipsographic main

Project Communications Management Whats, Whens, and Whys

by Project Management Process Group

1. Project Communications Management


  • WHAT Plan Communications Management Is. Plan Communications Management implies developing a plan that ensures the individual stakeholders have the information they need, at the right time, with the right method, and in the right format.
  • WHY Plan Communications Management Is Important. Lack of communication and poor communication may cause a project to fail. To prevent this scenario, a project manager needs to define how everybody will receive the right message at the right time.
  • WHEN Plan Communications Management Is Executed. A project manager executes the Plan Communications Management process early in the project, after the Identify Stakeholders process has been completed.

2. Manage Communications


  • WHAT Manage Communications Is. Manage Communications implies executing the tasks pmp certification 2018 kit free online prep tipsographicdefined in the communications management plan to gather the project information, distribute it to the stakeholders in a timely manner, and, finally, store it. Moreover, a project manager uses the Manage Communications process to answer the stakeholders’ requests for additional information or clarification of information.
  • WHY Manage Communications Is Important. Most of the communications critical for a smooth and successful running of any project take place in the Manage Communications process.
  • WHEN Manage Communications Is Executed. Project manager and stakeholders communicate throughout the entire project lifecycle.

3. Monitor Communications


  • WHAT Monitor Communications Is. Monitor Communications implies ensuring that the communications management plan is effective, by comparing the plan with the outcome of the Manage Communication process and, eventually, making the required adjustments.
  • WHY Monitor Communications Is Important. Since shortcomings in Communications Management Plan or Project Communications may develop and the communications needs of stakeholders may change during the project life cycle, getting the plan right and then executing it well prevents the communication issues responsible for project problems and failures.
  • WHEN Monitor Communications Is Executed. A project manager starts performing the Monitor Communications process as soon as the communications management plan is executed and continues performing it on a day-to-day basis as long as the project communications take place, throughout the entire project life cycle.

Click here for a detailed analysis of each project management process group and knowledge area.

SOURCES: Project Management Institute (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). 6th ed. Newtown Square: Project Management Institute.

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