PMP Certification: Project Quality Management Inputs, Tools and Techniques, and Outputs (based on PMBOK® Guide, 6th Edition)


Here your free guide to PROJECT QUALITY MANAGEMENT inputs, tools and techniques, and outputs. Pass your PMP Certification Exam. FAST, EASY!

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Project Quality Management Inputs, Tools and Techniques, and Outputs

by Project Management Process Group

1. Plan Quality Management


InputsTools and techniquesOutputs
  1. Project charter
  2. Project management plan
    • Requirements management plan
    • Risk management plan
    • Stakeholder engagement plan
    • Scope baseline
  3. Project documents
    • Assumption log
    • Requirements documentation
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register
  4. Enterprise environmental factors
  5. Organizational process assets
  1. Expert judgment
  2. Data gathering
    • Benchmarking
    • Brainstorming
    • Interviews
  3. Data analysis
    • Cost-benefit analysis
    • Cost of quality
  4. Decision making
    • Multicriteria decision analysis
  5. Data representation
    • Flowcharts
    • Logical data model
    • Matrix diagrams
    • Mind mapping
  6. Test and inspection planning
  7. Meetings
  1. Quality management plan
  2. Quality metrics
  3. Project management plan updates
    • Risk management plan
    • Scope baseline
  4. Project documents updates
    • Lessons learned register
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.1, p. 277.

2. Manage Quality


InputsTools and techniquesOutputs
  1. Project management plan
    • Quality management plan
  2. Project documents
    • Lessons learned register
    • Quality control measurements
    • Quality metrics
    • Risk report
  3. Organizational process assets
  1. Data gathering
    • Checklists
  2. Data analysis
    • Alternatives analysis
    • Document analysis
    • Process analysis
    • Root cause analysis
  3. Decision making
    • Multicriteria decision analysis
  4. Data representation
    • Affinity diagrams
    • Cause-and-effect diagrams
    • Flowcharts
    • Histograms
    • Matrix diagrams
    • Scatter diagrams
  5. Audits
  6. Design for X
  7. Problem solving
  8. Quality improvement methods
  1. Quality reports
  2. Test and evaluation documents
  3. Change requests
  4. Project management plan updates
    • Quality management plan
    • Scope baseline
    • Schedule baseline
    • Cost baseline
  5. Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.2, p. 288.

3. Control Quality


InputsTools and techniquesOutputs
  1. Project management plan
    • Quality management plan
  2. Project documents
    • Lessons learned register
    • Quality metrics
    • Test and evaluation documents
  3. Approved change requests
  4. Deliverables
  5. Work performance data
  6. Enterprise environmental factors
  7. Organizational process assets
  1. Data gathering
    • Checklists
    • Check sheets
    • Statistical sampling
    • Questionnaires and surveys
  2. Data analysis
    • Performance reviews
    • Root cause analysis
  3. Inspection
  4. Testing/product evaluations
  5. Data representation
    • Cause-and-effect diagrams
    • Control charts
    • Histogram
    • Scatter diagrams
  6. Meetings
  1. Quality control measurements
  2. Verified deliverables
  3. Work performance information
  4. Change requests
  5. Project management plan updates
    • Quality management plan
  6. Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register
    • Test and evaluation documents

Source: PMBOK® Guide, 6th ed., Chapter 8, section 8.3, p. 298.

Click here for a detailed analysis of each project management process group and knowledge area.

SOURCES: Project Management Institute (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). 6th ed. Newtown Square: Project Management Institute.

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